He began with a simple question: "Can you reduce crime?" He asked this question against the backdrop of the dominant sociology and criminology belief of 1993, which was that policing has little ability to affect crime.
The first great breakthrough was the development of the right metrics for reporting.
Police forces had historically measured how fast they could answer a 911 call and how many arrests there had been the previous day. Giuliani believed those were the wrong questions. They wanted to know how many crimes had occurred, where they had occurred, an what time they had occurred. They wanted to see if there was a pattern of activity that could be used to develop new strategies and to focus in new ways.
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The above quotations are from Real Change: From the World that Fails to the World that Works, by Former Speaker of the House Newt Gingrich. Click here for main summary page. Click here for a profile of Rudy Giuliani. Click here for Rudy Giuliani on all issues.
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